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Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365

When Zurich Insurance Group faced a challenge familiar to many: Optimizing customer engagement across business units. With Microsoft Dynamics 365, the insurance provider has been able to address the challenge by transforming engagement — a move that had resulted in more personalized customer experiences and an incredible 40% boost in lead quality. Zurich Insurance Group shares lessons learned in this customer success story. Get the story, here.

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Zurich Insurance Group gives its business units a modern, flexible customer engagement solution with Microsoft Dynamics 365 published by Quality Point IT Consultancy

Quality Point IT Consultancy is a specialized, multi-disciplinary solution provider focused on delivering comprehensive ICT solutions. We offer end-to-end design, development, implementation, integration, and support services for SMB and enterprise customers.

At Quality Point, we understand that effective ICT investment requires intelligent technology integration and expert implementation to ensure that your business processes are optimized and aligned with your goals. Our mission is to empower businesses to concentrate on their core competencies, while we take care of their IT needs, enabling them to respond more effectively to customer and partner demands and contain costs.

We work closely with our clients to deliver tailored solutions that are efficient, effective, and scalable. Whether you need help with system integration, software development, or ongoing technical support, our team of experienced professionals is dedicated to delivering the highest standards of service and support.