Domino's Pizza: Ensuring customer satisfaction with data-driven demand planning in Microsoft Dynamics 365
Read the case study to discover how Domino's pizza created exceptional customer experiences by delivering the right product to the right store at the right time with Dynamics 365's demand planning, AI, automation, and analytics capabilities.
Contact us to discuss achieving similar results for your organization.
How does Domino's use data for demand planning?
Domino's Pizza utilizes Microsoft Dynamics 365 with demand planning capabilities to optimize its forecasting. By leveraging AI, automation, and analytics, the company can predict customer needs more accurately, allowing them to deliver the right product to the right store at the right time. This approach has led to a 72% improvement in forecasting accuracy.
What challenges did Domino's face with previous demand planning methods?
Previously, Domino's relied on hundreds of spreadsheets for demand forecasting, which led to complications and potential human errors. The company sought to streamline its operations and improve accuracy by adopting a more integrated and automated solution through Microsoft Dynamics 365, moving away from manual processes.
What benefits has Domino's experienced from using Microsoft Dynamics 365?
By implementing Microsoft Dynamics 365, Domino's has been able to make faster, data-driven decisions, reduce food wastage, and improve customer satisfaction. The system allows for quick adjustments based on various factors, such as weather or events, enhancing overall operational efficiency and ensuring fresh ingredients are available when needed.
Domino's Pizza: Ensuring customer satisfaction with data-driven demand planning in Microsoft Dynamics 365
published by Quality Point IT Consultancy
Quality Point IT Consultancy is a specialized, multi-disciplinary solution provider focused on delivering comprehensive ICT solutions. We offer end-to-end design, development, implementation, integration, and support services for SMB and enterprise customers.
At Quality Point, we understand that effective ICT investment requires intelligent technology integration and expert implementation to ensure that your business processes are optimized and aligned with your goals. Our mission is to empower businesses to concentrate on their core competencies, while we take care of their IT needs, enabling them to respond more effectively to customer and partner demands and contain costs.
We work closely with our clients to deliver tailored solutions that are efficient, effective, and scalable. Whether you need help with system integration, software development, or ongoing technical support, our team of experienced professionals is dedicated to delivering the highest standards of service and support.
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