IT departments, stretched thin amid hybrid work, are craving AI support
There are numerous tactics leaders can introduce to their organizations to keep IT workers from calling it quits.
Why are IT professionals experiencing burnout?
IT professionals are facing increased workloads due to the shift to remote work, with 73% reporting a rise in help desk requests and managing shadow IT programs. This has led to a significant number of IT workers feeling overwhelmed, with 31% indicating that a colleague quit due to burnout this year.
How does remote work impact IT teams?
Remote IT workers are 2.5 times more likely to work longer hours compared to other office workers, and many are considering leaving their positions due to mental health concerns. Despite these challenges, 85% of IT professionals prefer to continue working remotely at least part of the time.
What can organizations do to support IT departments?
Organizations should regularly assess the tools and processes that enhance efficiency and satisfaction for IT teams. Investing in automation and AI can help alleviate mundane tasks, allowing IT professionals to focus on more impactful projects, ultimately improving retention and productivity.
IT departments, stretched thin amid hybrid work, are craving AI support
published by Quality Point IT Consultancy
Quality Point IT Consultancy is a specialized, multi-disciplinary solution provider focused on delivering comprehensive ICT solutions. We offer end-to-end design, development, implementation, integration, and support services for SMB and enterprise customers.
At Quality Point, we understand that effective ICT investment requires intelligent technology integration and expert implementation to ensure that your business processes are optimized and aligned with your goals. Our mission is to empower businesses to concentrate on their core competencies, while we take care of their IT needs, enabling them to respond more effectively to customer and partner demands and contain costs.
We work closely with our clients to deliver tailored solutions that are efficient, effective, and scalable. Whether you need help with system integration, software development, or ongoing technical support, our team of experienced professionals is dedicated to delivering the highest standards of service and support.
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