IT departments, stretched thin amid hybrid work, are craving AI support
There are numerous tactics leaders can introduce to their organizations to keep IT workers from calling it quits.
Why are IT workers feeling overwhelmed?
IT workers are experiencing heightened stress due to a significant increase in workloads, with 73% reporting more help desk requests and managing shadow IT programs. The shift to remote work has dismantled traditional security parameters, adding to their responsibilities. Additionally, 31% of IT professionals have indicated that their mental health is suffering, leading to a higher likelihood of considering quitting their jobs.
What are the consequences of high turnover in IT departments?
High turnover rates in IT departments could cost U.S. employers over $145 billion. This turnover not only affects financial resources but also limits the efficiency and productivity of organizations. Without capable IT teams, maintaining effective operations becomes challenging, which can lead to increased cyber risks and diminished internal performance.
How can companies better support their IT teams?
Organizations can support their IT teams by investing in automation and AI tools to alleviate mundane tasks, allowing IT professionals to focus on more meaningful projects. Regularly assessing which tools enhance efficiency and satisfaction can also help. By providing the right resources, companies can create a more supportive environment that retains IT talent and fosters overall productivity.

IT departments, stretched thin amid hybrid work, are craving AI support
published by Quality Point IT Consultancy
Quality Point IT Consultancy is a specialized, multi-disciplinary solution provider focused on delivering comprehensive ICT solutions. We offer end-to-end design, development, implementation, integration, and support services for SMB and enterprise customers.
At Quality Point, we understand that effective ICT investment requires intelligent technology integration and expert implementation to ensure that your business processes are optimized and aligned with your goals. Our mission is to empower businesses to concentrate on their core competencies, while we take care of their IT needs, enabling them to respond more effectively to customer and partner demands and contain costs.
We work closely with our clients to deliver tailored solutions that are efficient, effective, and scalable. Whether you need help with system integration, software development, or ongoing technical support, our team of experienced professionals is dedicated to delivering the highest standards of service and support.