IT departments, stretched thin amid hybrid work, are craving AI support
There are numerous tactics leaders can introduce to their organizations to keep IT workers from calling it quits.
Why are IT workers feeling overwhelmed?
IT workers are experiencing heightened stress due to a significant increase in workloads, with 73% reporting more help desk requests and management of shadow IT programs. The shift to remote work has dismantled traditional security measures, adding to their responsibilities. Additionally, 31% of IT professionals have considered quitting due to mental health concerns.
How can companies support their IT teams?
Organizations can support their IT teams by investing in automation and AI tools to alleviate mundane tasks, allowing IT professionals to focus on more impactful projects. Regularly assessing which tools enhance efficiency and satisfaction can also help create a more productive work environment. This approach can ultimately help retain IT talent and improve overall organizational productivity.
What are the consequences of not addressing IT worker needs?
Failing to support IT departments can lead to increased cyber risks and diminished internal efficiency. High turnover rates among IT professionals could cost U.S. employers over $145 billion. Without capable IT teams, organizations may struggle with productivity, making it essential to address their needs in the evolving workplace landscape.

IT departments, stretched thin amid hybrid work, are craving AI support
published by Quality Point IT Consultancy
Quality Point IT Consultancy is a specialized, multi-disciplinary solution provider focused on delivering comprehensive ICT solutions. We offer end-to-end design, development, implementation, integration, and support services for SMB and enterprise customers.
At Quality Point, we understand that effective ICT investment requires intelligent technology integration and expert implementation to ensure that your business processes are optimized and aligned with your goals. Our mission is to empower businesses to concentrate on their core competencies, while we take care of their IT needs, enabling them to respond more effectively to customer and partner demands and contain costs.
We work closely with our clients to deliver tailored solutions that are efficient, effective, and scalable. Whether you need help with system integration, software development, or ongoing technical support, our team of experienced professionals is dedicated to delivering the highest standards of service and support.